Home Utilities in the UK

Most tenancies in the UK require you to take care of your own Home Utility bills.

When you have moved in, there will be a number of things you’ll need to set up around the House. In this page, we help you understand what it is you need to do to get your new home up and running.

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Water, Electricity and GasHow to set up utilitiesGetting WifiGet Help

❓ Frequently Asked Questions

What Utility Bills do I have to worry about?
What is council Tax?
What is a TV License?

💡 About Water, Electricity and Gas

Here’s some general Information that’s important to know about your main Utilities.
Water
You will most likely also need to pay for water supply in your home. Although supply is included in the building charges or rent in some flats.

Billing for water can be once month, or once every two months.

The only provider for water in London is Thames Water
Electricity
Electricity may be provided in the form of pre-paid or post-paid. Your provider will inform you of how to pay your electricity.

It’s worth noting that since 2021 the average prices of energy have considerably risen and have become more unstable.
Gas
Many houses in the UK utilise Gas for heating and cooking. It is expected for the Gas bill during winter to go up considerably.

The main providers are British Gas, EDF Energy, SSE, Eon and Scottish Power. Alternatively, there are many up and coming small providers.

How to set up your Utilities

When you first arrive to your new home, make sure to do the following things to help you set up your utilities and avoid issues in the future.
Step 1: Take pictures of all the meters
The meters help you track your spend and will help avoid disputes with your suppliers.

By law, you should have an electricity meter. You may also have one for gas.
Step 2: Find out who your suppliers are
Check the mail for their letters.
If you don’t have any, you can use online tools to find who your providers or networks are. Once you know this, you’ll need to give them a call to help you get set up.
Find my Network
Step 3: Register with your suppliers
Each supplier has slightly different ways to collect payments and record meter readings.

Understand their process and activate your accounts as soon as possible.

Getting Wifi

In the UK, not all broadband providers operate in all areas. Before deciding which provider you want to use, you will need to check which ones operate in your post-code area.
To check your providers, you can use a comparison websites.

To install a traditional broadband, you’ll need to have a landline, and you’ll need to get it installed.

If you need a quick fix, there are some companies providing Mobile Broadband, which you can set up right away without the need for a landline. Three offers a 3-month trial for this kind of wifi.
Check Broadbands

Need more help? Speak to an Advisor today!